Privacy Policy

I. PURPOSE AND SCOPE OF THE POLICY

This Privacy Policy (“Policy”) is about personal data processing activities carried out by Cherry Furniture Internet Services and E-Ticaret Site (“Cherry Furniture”) as Data Controller in accordance with the Personal Data Protection Law No. 6698 (“Law”) and relevant legislation. It has been prepared in order to determine the general framework and to explain the principles adopted for the protection of personal data, thus ensuring transparency and transparency towards the persons whose personal data are processed by Cherry Furniture.

II. GENERAL PRINCIPLES ON THE PROCESSING OF PERSONAL DATA

Cherry Furniture is based on the following principles in its personal data processing activities:

     • Compliance with the law and the rule of honesty,

     • Ensuring that personal data is accurate and up-to-date when necessary,

     • Processing for specific, explicit and legitimate purposes,

     • Being connected, limited and restrained with the purpose for which they are processed,

     • Storage for the period required by the relevant legislation or for the purpose for which they are processed.

In accordance with the principles listed above, by Cherry Furniture; Personal data of customers, guest customers, employees, employee candidates, potential buyers of products and services, dealers, suppliers and supplier officials/employees, visitors, online visitors, shareholders/partners, business partners and third parties involved as service providers and buyers, Law It is safely processed and destroyed in physical or electronic environments in accordance with the relevant legislation and this Policy.

III. LEGAL BASIS OF THE PROCESSING OF PERSONAL DATA

There are regulations in various laws regarding the processing of personal data. In the first place, the principles of protection of personal data were determined with the Law on the Protection of Personal Data No. 6698. In addition, in terms of Cherry Furniture's current activities, basically; Law No. 6502 on Protection of Consumers, Regulation on Distance Contracts, Law No. 6563 on Regulation of Electronic Commerce, Regulation on Commercial Communication and Commercial Electronic Messages, Turkish Penal Code No. 5237 and Regulation of Publications Made on the Internet No. 5651 and Combating Crimes Committed Through These Publications Personal data is processed by Cherry Furniture based on the Law.

IV. ÇİÇEKSEPETİ'S LIGHTING OBLIGATION

Within the scope of Article 10 of the Law and the Communiqué on the Procedures and Principles to be Applied in the Fulfillment of the Clarification Obligation (“Communiqué”), in order to fulfill the obligation of illumination, on the basis of the process and the persons whose data is processed, texts of illumination and, if necessary, explicit consent texts are presented to the relevant persons. .

Within the framework of the said disclosure obligation, the Relevant Persons are provided with information on the following issues in accordance with the Law:

     • Identity of the data controller and its representative, if any,

     • For what purpose the Personal Data will be processed,

     • To whom and for what purpose the Processed Personal Data can be transferred,

     • Method and legal reason for collecting Personal Data,

     • Other rights listed in Article 11 of the KVKK.

V. PERSONAL DATA CATEGORIES

a) Member Customer

Your Identity Data: Name, surname, identity card information, date of birth, gender, T.R. identification number

Your Contact Data: Address, e-mail, mobile phone number, landline number

Your Location Data: Location information

Your Financial Data: Account number, IBAN number, billing information, credit card usage information, bank customer number

Your Customer Transaction Data: Purchased product information, order records, shopping history, special day records, commercial electronic message permission, used campaigns, cargo delivery information, message and call center records

Your Marketing Data: Cookie records, user past actions, targeting, habits and likes records

Your Legal Transaction Data: Request and complaint records, attachment and alimony information, commercial electronic message permission, legal transaction file records, warnings, information in correspondence with judicial and administrative authorities

Your Transaction Security Data: IP Address, password information, traffic data, website/mobile application login and exit information, user name information

Risk Management Data: IP address, password and username information

Visual and Audio Data: Call center recordings, camera recordings

b) Guest Customer

Your Identity Data: Name, surname, T.C. identification number

Your Contact Data: Address, e-mail, mobile phone number, landline number, zip code

Your Location Data: City of residence, county

Your Financial Data: Account number, IBAN number, billing information, credit card usage information, bank customer number

Your Guest Customer Transaction Data: Purchased product information, order records, shopping history, special day records, commercial electronic message permission, used campaigns, cargo delivery information, message and call center records

Your Marketing Data: Cookie records, targeting, habits and likes records

Your Legal Transaction Data: Request and complaint records, commercial electronic message permission, legal transaction file records, information in correspondence with judicial and administrative authorities

Your Transaction Security Data: Password information, traffic data, website/mobile application login and exit information

Risk Management Data: IP address

Audio Data: Call center call recordings

c) Potential product or service buyer / online visitor data

Your Transaction Security Data: Password information, traffic data, website/mobile application login and exit information

Risk Management Data: IP address

Your Legal Transaction Data: Request and complaint records, legal transaction file records, information in correspondence with judicial and administrative authorities

d) Data of the Person on whose Name the Purchased Product is to be Delivered

Your Identity Data: Name, surname, T.C. ID number, date of birth, gender

Your Contact Data: Address, e-mail, mobile phone number, landline number, zip code

Your Location Data: City of residence, county

Your Financial Data: Billing information

e) Dealer/ Dealer Candidate/Vendor/Supplier/Candidate Vendor/Seller or Supplier Employee or Authorized Personal Data

Your Identity Data: Name, surname, T.C. identification number

Your Contact Data: Address, e-mail, mobile phone number, landline number, zip code

Your Location Data: City of residence, county

Your Financial Data: Account number, IBAN number, billing information, credit card usage information, bank customer number

Your Legal Transaction Data: Request and complaint records, signature circular, signature statement, activity certificate, trade registry gazette

Visual and Audio Data: Call center records, photo

VI. PURPOSE AND LEGAL REASONS FOR THE PROCESSING OF YOUR PERSONAL DATA

We provide the following information about the purposes for which we process your personal data and on what legal grounds:

a) Member Customer Data

     • Confirming the identity information of our customers who make transactions through the website/mobile application, performing their membership transactions and enabling our customers to benefit from their membership rights.

     • Our customers can shop through the website and/or mobile applications, and communicate with our customers regarding the products and services that our customers have purchased/will receive and their requests/complaints.

     • Communication with our customers regarding the fulfillment of the obligations undertaken pursuant to the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, the conditions and current status of the contracts, and providing the necessary information.

     • Creation of invoice and accounting records for orders

     • Arrangement of all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper media

     • Improving and developing our services offered to our customers, conducting business development processes

     • Answering information requests from competent authorities

     • Giving information about our products that our customers may be interested in and transferring campaigns, taking into account the interests of our customers.

     • Execution of advertising, marketing and promotion activities for the special preferences and interests of our customers by conducting market analysis, targeting, profiling and analysis, Sending commercial electronic messages to our customers for promotion, marketing, advertising, campaign and celebration purposes

     • Improving the experience of our customers who shop from the website and/or mobile applications, conducting the loyalty processes of products and services, carrying out activities to ensure customer satisfaction, and conducting surveys in electronic and/or physical environment through contracted institutions.

     • Evaluation of our customers' requests, suggestions and complaints

     • Ensuring information and transaction security while using our services

     • Follow-up and execution of legal affairs

     • Execution and supervision of our business activities, improvement and development of our services

     • Fulfilling our legal obligations and exercising our rights arising from the current legislation

b) Guest Customer Data

     • Confirming the identity information of our guest customers who make transactions via the website/mobile application

     • Our guest customers can shop through the website and/or mobile applications, and communicate with our member customers regarding the products and services that our guest customers receive/will receive and their requests/complaints.

     • The conditions and current status of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and the Protection of the Consumer.